EK779 Privacy Policy — Your Data, Protected

ek779 Believes that every user's privacy is a fundamental right. This Privacy Policy ("Policy") applies to the ek779 website, mobile app, and all related services.

This policy explains in detail — what personal data is collected when you use ek779, how and for what purpose it is used, and how we keep it secure. By using ek779, you agree to this Privacy Policy.

This policy may be updated from time to time. The latest version will always be available on this page. You will be notified at your registered email address if there are any significant changes.

Ek779 only collects data that is strictly necessary. Full details are provided in the table below:

We only collect what's necessary. ek779 does not collect sensitive information such as religion, political views, or health data.

Ek779 collects your information in several ways:

Directly from you

• When completing the registration form.
• When submitting documents during the KYC verification process.
• When making a deposit or withdrawal request.
• When contacting the support team.
• When applying for a promotion or bonus.

Automatically

• Through cookies and tracking technologies when you use our website or app.
• In server logs during gameplay.
• IP addresses are recorded at the time of login and logout.

How ek779 uses your data:

• Account Management: To ensure secure registration, login, and account safety.
• Payment Processing: To process deposits and withdrawals.
• Identity Verification (KYC): To prevent fraud and money laundering.
• Service Improvement: To improve your game and platform experience.
• Customer Support: To resolve issues and provide support.
• Marketing: To send you promotions and offers based on your preferences (you can opt out at any time).
• Legal obligation: To meet regulatory requirements.
• Responsible Gaming: To identify patterns of excessive gaming and provide appropriate support.

We use your data only for the purposes stated above. Your consent will be obtained before your data is used for anything else.

Ek779 does not sell your data to third parties. However, your information may be shared in certain specific situations:

Trusted Partners

• Payment Providers: Receives necessary data to process Mobile Pay, Nagad, and Rocket transactions.
• Game Providers: The minimum data required to manage your gaming session.
• Technology Partners: Service providers that support the operation of the platform.

Legal Reasons

• Upon a valid court order or lawful request from a law enforcement agency.
• During investigations by financial crime prevention authorities.
• For fraud or money laundering investigations.

Ek779 uses cookies and similar technologies on its website. Cookies are small files stored in your browser.

Cookie Type

• Essential Cookies: Required to maintain your login session and ensure security. These cannot be disabled.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To analyze website usage (Google Analytics).
• Marketing Cookies: To show you relevant advertisements.

Cookie Controls

You can delete cookies or block new ones through your browser settings. Please note that doing so may affect the functionality of some features.

Ek779 uses industry-leading technology to keep your data secure:

• SSL/TLS Encryption: All data transfers are protected by 256-bit SSL.
• Data Encryption: Stored sensitive data is kept in encrypted form.
• Firewall & Security Layers: Servers are protected by multiple layers of security.
• Regular Security Testing: A third-party specialist team conducts regular penetration tests.
• Access Controls: Only authorized personnel can access specific data.
• 24/7 Monitoring: Suspicious activity is monitored around the clock.

In the event of a security breach, ek779 will notify affected users within 72 hours and take all necessary steps.

Ek779 does not retain data longer than necessary. Retention periods by data type are listed below:

Once the retention period expires, data is securely deleted or anonymised so that individuals can no longer be identified.

As a registered user of ek779, you have several important rights over your own data:

To exercise these rights support@ek779.click Email us at the address provided. We'll respond within 30 days.

Ek779 is strictly prohibited for anyone under 18. We do not knowingly collect any personal information from minors.

• Age verification is carried out at the time of registration.
• Proof of age may be requested in cases of suspicion.
• Any account found to belong to a minor will be closed immediately.
• If any minor's data is collected inadvertently, it will be deleted immediately.

If you suspect a minor is using ek779 support@ek779.clickto let us know.

Ek779 may update this Privacy Policy from time to time. Reasons for changes may include:

• When new services or technologies are introduced.
• In the event of legal or regulatory changes.
• When security measures are further strengthened.

For any changes:

• The updated version will be published on this page.
• The date of any change will be noted as the "Last Updated" date.
• You will be notified in advance by email of any significant changes.

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us:

• Email: support@ek779.click
• Live Chat: 24/7 via website or app
• Response Time: Typically within 24–48 hours

Data rights requests are processed within 30 days. Complex cases may take up to 60 days, and you will be notified in advance if that applies.